Privacy Policy

This page will describe management of our web site as regards processing the personal data of users that visit us.

Dear User,

As Data Controller, Bertazzoni S.p.a. (hereinafter “Bertazzoni S.p.A.” or the “Data Controller”) with registered offices at Via Palazzina no. 8, Guastalla (RE), Italy, VAT no. 00140710351, considers privacy and the protection of personal data among the main aims of its business activities. This document has been prepared pursuant to art. 13 of EU Regulation 2016/679 (hereinafter, the “Regulation” or “GDPR”) and other applicable laws relevant for users located in countries outside the European Economic Area to introduce you to our privacy policy; please read this Privacy Policy carefully before providing any personal data to the Data Controller, because it contains important information on the protection of your personal data. This Privacy Policy is applied to the websites bertazzoni.com and La Germania.com (hereinafter jointly referred to also as the “Site”) and is an integral part of the services offered through the Site.

The processing of your personal data will be based on the principles of fairness, lawfulness, transparency, limitation of purpose and conservation, minimization and accuracy, integrity and confidentiality, as well as the principle of accountability. Your personal data will therefore be processed in accordance with the legal provisions of the Regulation and the confidentiality obligations set forth therein.

Personal data processing means any operation or series of operations performed on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

CONTENTS

1. Data Controller

2. The Personal Data we process

a. Browsing data

b. Data provided voluntarily by the user

c. Third-party data provided by the Site user

d. My Bertazzoni and My Project sections

e. Cookies

3. Purpose of processing

4. Legal basis and mandatory or optional nature of the provision of data

5. Recipients of Personal Data

6. Transfer of Personal Data

7. Storage of Personal Data

8. Rights of data subjects

9. Modifications

10. Contacts

11. Referral

Are you outside Italy but in the European Economic Area?

Are you outside the European Economic Area or are you in the United Kingdom?

Are you visiting the Bertazzoni International website?

1. Data Controller

The Data Controller for processing of the Section no.3 of this Privacy Policy is Bertazzoni S.p.A., as identified above.

For any information about the processing related to users located outside Italy and in relation to the identity of the data controllers, please see Sections no.12, 13 and 14 of the Privacy Policy.

For any information related to the processing of your personal data, you can write an email to privacy@bertazzoni.com

2. The Personal Data we process

After you browse the Site, Bertazzoni S.p.A. will process certain personal data, which may consist of an identifier such as a name, identification number, on-line identifier or one or more characteristic elements of your physical, physiological, psychological, economic, cultural or social identity, able to identify you as the Data Subject (hereinafter, simply the “Personal Data”). The Personal Data we process is as follows:

a. Browsing data

In normal operation, the computer systems and software procedures used to operate the Site acquire certain Personal Data whose transmission is implicit in the use of Internet communication protocols. This is information not collected for association with identified data subjects, but information which, by its very nature could, through processing and association with data held by third parties, permit the identification of users. This category of data includes IP addresses or domain names of the computers used by users connecting to the Site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment. This data is used in the form of server side “logs” for the sole purpose of obtaining information on the use of the Site and to check its correct operation, to permit - given the architecture of the systems used - the correct provision of services, security and to ascertain liability in the event of possible cyber-crime against the Site or third parties; this data is processed in accordance with the GDPR and kept for the time strictly necessary to achieve the aforementioned purpose.

b. Data provided voluntarily by the user

The Site allows users to provide personal information voluntarily, for example, through registration on contact forms, requests for services or information, and the facultative, explicit and voluntary transmission of e-mail to the addresses indicated on the Site, as well as by completing Customer satisfaction questionnaires, etc. The Privacy Policy therefore applies to the processing of any Personal Data provided voluntarily through the Site. When you using our websites, please not provide any Personal Data falling within the special categories of personal data as defined in art. 9 of the Regulation, quoted verbatim as “[...] data suitable for revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as processing genetic data, biometric data intended to uniquely identify a natural person, data relating to the health or sexual life or sexual orientation of the person”.

c. Third-party data provided by the Site user

When using certain services of the Site, Bertazzoni S.p.A. may also process some third-party Personal Data that you have provided. This could be the case, for example, when a user of the Site (whether or not registered on the Site) provides the e-mail address of a friend/relative/acquaintance/colleague to recommend one or more Bertazzoni S.p.A. products using the functionalities of the Site. In such cases, you, as a user of the Site who provides the Personal Data of a third party (your friend, acquaintance, relative, etc.), act as an independent data controller, and therefore assume all relevant legal obligations and responsibilities. As such, you will be required to fully indemnify Bertazzoni S.p.A. against any complaint, claim or demand for compensation for damages caused to any third party whose Personal Data has been processed through your use of the Site in violation of the applicable data protection regulations. In the case described, in the e-mail recommending one of our products to the third party, Bertazzoni S.p.A. will provide the third party with your name and e-mail address, this being Personal Data you have provided to Bertazzoni S.p.A., in order to adequately inform the third party of the reason for the e-mail and the source that provided their Personal Data. We therefore recommend that you provide correct and truthful Personal Data (whether yours or of third parties) and never use the Site and the services offered therein for any unlawful purpose. In any case, should you provide or otherwise process third party Personal Data in your use of the Site, you must guarantee - assuming all related responsibility - that such processing has a suitable legal basis pursuant to art. 6 of the Regulation on the lawfulness of Processing.

It is understood that the third-party Data Subject may request information on the source of the Personal Data and request its erasure at any time, by writing to the contacts indicated in Section no. 8. Rights of data subjects below.

d. My Bertazzoni and My Project sections

In the My Bertazzoni section (bertazzoni.com/my-bertazzoni) we will collect your name and surname, e-mail address and password to allow you to register on our Site. If you wish, you can activate the guarantee by registering the product you purchased in the Product Registration section (bertazzoni.com/my-bertazzoni/my-bertazzoni-my-product), entering the product technical code and serial number, as well as your address, the date of purchase and proof of purchase. In the My Project Section (bertazzoni.com/altra/myprojects) you can save your favourite products and share them via e-mail with your other contacts; regarding this processing, we recommend you carefully read Section 2.d Third party data provided by the Site user above.

e. Cookies

Definitions, characteristics and application of the legislation

Cookies are small text files that sites you visit send and record on your computer or mobile device, which are re-transmitted to the same sites on your next visit. Through the use of cookies, sites remember your actions and preferences (such as, for example, login data, the chosen language, font size, other display settings, etc.) to avoid having to enter them again when you return to the site or browse its pages. Cookies are used for mainly for authentication purposes, session monitoring and to save information on the activities of users visiting the site and may also contain a unique identification code able to track of the activities of users browsing the site itself, for statistical or advertising purposes. While browsing a site, you may also receive cookies from sites or web servers different to the one you are currently at (known as “third-party” cookies). Some operations would be impossible without the use of cookies, which in certain cases are technically necessary for the site to operate.

There are various types of cookies with different characteristics and functions, which can remain on your computer for different periods of time: session cookies, for example, are automatically deleted when the browser is closed; persistent cookies, on the other hand, remain on your device for a predetermined length of time.

According to current legislation, the use of cookies does not always require your consent. In particular, “technical cookies”, cookies used for the sole purpose of transmitting a communication over an electronic communications network, or to the extent strictly necessary to provide a service explicitly requested by the user (for example, for authentication, language preferences), do not require this consent. In short, these cookies are either essential for the operation of the site, or necessary for the activities requested by the user.

The technical cookies do not require express consent.

On the other hand, “profiling cookies”, those aimed at creating user profiles and used to send advertising messages corresponding to the preferences expressed by the users while browsing the net, require the user’s prior consent.

Types of cookies used and optional enable/disable

For more details about cookies used by the Site and their purposes see the Cookie Policy at this link: bertazzoni.com/cookie_policy.

WARNING: if you disable technical and/or functionality cookies, the website may not be available, or some services or functions of the website may not work properly, and you will have to modify or enter certain information or preferences manually each time you visit the site.

How to manage cookies

You can select which cookies to enable through the cookie control panel, as well as enable, block or delete cookies (entirely or in part) using the specific functions of your browser: however, if you disable technical and/or functional cookies, the website may not be available, or some of its services or functions may not work properly, and you will have to modify or enter certain information or preferences manually each time you visit the site. You can get more information on how to set your cookie preferences on your browser through the following links:

You can also use the AdChoice tool provided by the Digital Advertising Alliance or the YourOnlineChoice tool provided by European Interactive Digital Advertising Alliance.

3. Purpose of processing

Your Personal Data will be processed by Bertazzoni S.p.A. for the following purposes:

to permit provision of the requested services (for example, to respond to a request for contact, information or materials; permit activation of the “All inclusive” guarantee; register on the Site through the My Bertazzoni area; register products or subscribe to My Project section; request assistance, including customer assistance services, recommend products to your contacts, etc.), and permit browsing of the Site (“Provision of Services”).
To conduct marketing activities, such as surveys and market research, and send information and promotional material on the activities, products and services of Bertazzoni S.p.A., including our newsletter (“Marketing”). This content may also regard the IaGermania brand. If you consent to receiving information on promotional activities, including market research, we inform you that these activities may be conducted, as required by current regulations, by mail, phone (“traditional methods”), as well as e-mail, SMS-type messages and social networks (“automated methods”). Using social media networks, marketing activities may be carried out, where applicable, in a joint controllership relationship with these platforms (in alignment with the European Data Protection Board’s Guidelines 8/2020 on the targeting of social media users); please note that when interacting with social media pages, the privacy policy of the relevant social network provider also applies. We likewise inform you that you can revoke the consent previously given by traditional or automated methods at any time, by writing informally to the Data Controller at privacy@bertazzoni.com, or through the link at the bottom of our commercial e-mails, without prejudice to the lawfulness of processing carried out prior to revocation of your consent. The processing for this purpose is carried out by Bertazzoni S.p.A. as autonomous data controller when you provide your Personal Data by using Italian Site and the Bertazzoni International website, or by Bertazzoni S.p.A. as joint data controller when you provide your Personal Data using the websites mentioned in Sections 12. and 13. of this Privacy Policy.
To create user profiles, analysing the preferences, habits, interests and choices expressed through the use of the Site and its services, your purchases of our products (for example, IaGermania brand and Bertazzoni brand) and, where appropriate, use non-essential cookies to send you commercial material, communications and personalized promotions on the services offered by Bertazzoni S.p.A. (“Personalization”). In specific terms, Bertazzoni S.p.A. will use the Personal Data to create “clusters” (homogeneous groups consisting of profiles with a certain level of correlation) based on user preferences and on-line behaviours, for the purpose of sending personalized, targeted commercial communications, in line with the online preferences, the use of the Site and its services, and your purchases. The processing for this purpose is carried out by Bertazzoni S.p.A. as autonomous data controller when you provide your Personal Data by using the Italian Site or the Bertazzoni International website, or by Bertazzoni S.p.A. as joint data controller when you provide your Personal Data by using the websites mentioned in Sections 12. and 13. of this Privacy Policy.

If for any reason you wish to oppose and withdraw your consent to the processing of your Personal Data for Personalization, you can do so at any time by writing to privacy@bertazzoni.com. Your withdrawal of consent will not affect the lawfulness of processing based on the consent previously given.

To send commercial communications and conduct direct marketing campaigns via e-mail for similar products and services to the ones you purchase - including the La Germania brand - unless you explicitly refuse to receive such communications when requesting a service or purchasing a product, or at a later date by writing to privacy@bertazzoni.com, using the link found at the bottom of each soft opt-in email (“Soft Opt-in”).
To fulfil any obligations under applicable laws, regulations or community legislation, or comply with requests by authorities (“Compliance”).

4. Lawful basis and mandatory or optional nature of the provision of data

Bertazzoni S.p.A. applies the following lawful bases for processing your Personal Data for the purposes indicated in Section 3. Purpose of processing above:

- Provision of Services: The lawful basis of this processing activities is art. 6(1)(b) of the Regulation (“[...] processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract”). You can choose not to provide your Personal Data for this purpose, but if you do not complete the fields marked with an asterisk (*) it will not be possible to provide the Services through the Site or respond to your requests. Please remember that regarding the processing of third-party data provided by you through the Site (see Section 2.c. Third-party data provided by the Site user), you effectively guarantee that you have a suitable legal basis for communicating the data to Bertazzoni S.p.A., which legitimizes its subsequent processing.

- Marketing: processing for Marketing purposes is based on your specific consent in accordance with art. 6(1)(a) of the Regulation (“[...] the data subject has given consent to the processing of his or her personal data for one or more specific purposes”).

The provision of your Personal Data for this purpose is therefore entirely optional and does not affect use of the Services and the Provision of Services. Note also that if you have otherwise provided or denied Bertazzoni S.p.A. such consent, the chronologically most recent action will be taken as the reference. If you wish to withdraw your consent, you can do so at any time by writing to privacy@bertazzoni.com or using the link at the bottom of our marketing e-mails.

- Personalization: processing for Personalization purposes is based on your specific consent in accordance with art. 6(1)(a) of the Regulation (“[...] the data subject has given consent to the processing of his or her personal data for one or more specific purposes”) and in line with the applicable cookie laws.

The provision of your Personal Data for this purpose is therefore entirely optional and does not affect use of the Services and the Provision of Services. Note also that if you have otherwise provided or denied Bertazzoni S.p.A. such consent, the chronologically most recent action will be taken as the reference. If you wish to withdraw your consent, you can do so at any time by writing to privacy@bertazzoni.com and through the control panel and your browser’s functionalities regarding the use of cookies.

- Soft opt-in: in some cases, the current personal data protection legislation permits to Bertazzoni S.p.A. to process your data for this purpose without your explicit consent (for example under article 130(4) of the Italian Legislative Decree no 196/2003). You can oppose the processing of your Personal Data for this purpose when requesting products and services, or later by writing to the Data Controller at privacy@bertazzoni.com, or using the link at the bottom of these e-mails.

- Compliance: the processing of your Personal Data for this purpose is based on art. 6(1)(c) of the Regulation (“[…] processing is necessary for compliance with a legal obligation to which the controller is subject”).

5. Recipients of Personal Data

For the purposes defined in Section no. 3. Purpose of processing above, your Personal Data may be shared with:

a. Persons authorized by us, such as Bertazzoni employees, for conducting activities strictly related to the provision of the services, who adhere to adequate confidentiality and non-disclosure agreements.

b. Subjects who typically act as data processors, namely: i) people, companies or professional firms that provide administrative and legal services and assistance to Bertazzoni S.p.A. on the provision of services; ii) subjects with whom it is necessary to interact for the provision of services (for example hosting and call center service providers) or; iii) subjects delegated to carry out technical maintenance activities (including maintenance on network equipment and electronic communications networks.

c. Law enforcement agencies, bodies or other authorities to whom your personal data must be sent by law, court order or other provisions of the authorities, or if necessary for defence in legal proceedings.

d. Companies belonging to the Bertazzoni S.p.A. Group, strictly for administrative-contractual purposes connected with activities of an organizational, administrative, financial and accounting nature.

6. Transfer of Personal Data

Your Personal Data may be shared with recipients who could be located outside the European Economic Area (see also Sections 12. and 13. of this Privacy Policy). Bertazzoni S.p.A. ensures that the processing of your Personal Data by said recipients is conducted in compliance with the Regulation and other applicable laws (for specific provision of the applicable laws, see Sections 12 and 13 of this Privacy Policy). In effect, such transfers may be based on an adequacy decision, on the Standard Contractual Clauses approved by the European Commission or on another suitable legal basis. You can get more information from the Data Controller by writing to the addresses indicated in the “Contacts” section of this Privacy Policy.

7. Storage of Personal Data

The following data retention periods apply to all the purposes described in this Privacy Policy.

Personal Data processed for provision of services as described in Section no. 3. Purpose of processing and in letter a) of the Sections no.12 and 13 of the Privacy Policy will be kept for the time strictly necessary to achieve that purpose. In any case, given that such processing is conducted for the provision of services, the data controller will process and store your Personal Data for the period allowed by applicable law for the protection of its interests.

Personal Data processed for marketing and personalization purposes will be processed until you withdraw your specific consents.

Where applicable, Personal Data processed for the Soft Opt-in purposes will be processed until you oppose such processing.

Personal Data processed for compliance purposes will be kept for the period required by the specific obligation or applicable law.

More information on Personal Data storage times and the criteria applied to determine this period can be obtained by writing to: privacy@bertazzoni.com

8. Rights of data subjects

Pursuant to art. 15 et seq. of the Regulation, you can exercise the following rights:

Access: You can request to access your Personal Data that we are processing. You can also request to receive a copy of your Personal Data we are processing and obtain information about such processing.
Correction: You can request the correction or modification of your Personal Data that we process if it is inaccurate or incomplete.
Erasure: You can request that we erase your Personal Data that we are processing, when you feel that the processing is unnecessary or unlawful.
Object: You can object to us processing your Personal Data when you have relevant grounds to do so which you think should prevent us from processing data about you.
Restriction: You can request the restriction of Personal Data processing concerning you when the Personal Data in our possession is inaccurate, unnecessary, has been processed unlawfully, or you have already objected to processing.
Portability: You can request to receive a copy of the Personal Data you have provided to us. We will send the data to you in a structured, commonly used and machine-readable format. You can also request that your Personal Data are transmitted to another data controller.
Update your preferences for processing based on your consent.

If you are outside of the European Economic Area please consult Section no. 12 “Are you outside Italy but in the European Economic Area” or Section no. 13 “Are you outside the European Economic Area or are you in the United Kingdom” of this Privacy Policy for any additional information required to be provided about your privacy rights under other applicable laws.

Requests must be made in writing to the following address: privacy@bertazzoni.com

You can withdraw your consent to the use of cookies using your browser functions, control panel or by consulting the privacy policies of the third parties serving cookies through the Site (see Section 2.e. of this Privacy Policy).

You can withdraw your consent to marketing and personalization purposes at any time, by writing to: privacy@bertazzoni.com

In all cases you can always lodge a complaint with the competent Data Protection Supervisory Authority (Garante per la Protezione dei Dati Personali), pursuant to art. 77 of the Regulation, if you consider the processing of your Personal Data to be in violation of the legislation in force.

9. Modifications

The Data Controller may modify or simply update the Privacy Policy for its Site, whether part or entirely, as a result of changes to the rules and regulations governing such matters and protecting your rights. Bertazzoni S.p.A. will inform you of any changes or updates to the Privacy Policy on the home page of the Site. We recommend that you consult this section regularly to view the most recently updated version of the Privacy Policy, to be fully aware of the information we collect and the use we make of it.

10. Contacts

To exercise your rights as data subject or for any other request, you can write to the registered offices of the Data Controller: Bertazzoni S.p.A., at Via Palazzina no. 8, Guastalla (RE), Italy, or e-mail to: privacy@bertazzoni.com

11. Referral

For more information about processing carried out by our partners, dealers and companies who acts as sole data controller or in join controllership with Bertazzoni S.p.A. see Sections 12. and 13. of this Privacy Policy.

For the Italian website consult our Privacy Policy at the following link: https://it.bertazzoni.com/privacy-policy-3

12. Are you outside Italy but in the European Economic Area?

The following sections explain how Bertazzoni S.p.A., entities that are part of Bertazzoni’s Group or our partners or dealers handle your information if you are outside Italy but in the European Union or if the law in the country you are in provides for exceptions or necessary clarifications to the provisions set out above in this Privacy Policy.

Netherlands

Data Controllers and DPO

Bertazzoni S.p.A. and Kitchentech BV, with registered offices at Florijnweg 23, 6883, JN VELP, Gelderland, the Netherlands (Bertazzoni S.p.A. and Kitchentech BV collectively the “Data Controllers” and singularly the “Data Controller”) process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters c) and d). Kitchentech BV (in Netherlands) shall be the sole Data Controller for the purpose under letters a) and b).

The Data Protection Officer of the Kitchentech BV may be contacted at privacy@bertazzoni.com.

Purposes and legal basis for processing

Your Personal Data collected through the site nl.bertazzoni.com (as referred to in Section 2 of this Privacy Policy), shall be processed for the following purposes:

a) To register products and permit activation of the manufacturer’s guarantee and to answer specific requests addressed to Kitchentech BV using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party.

b) To fulfil any obligations under applicable laws, regulations or community legislation, or comply with requests by authorities. The processing of your personal data for this purpose is necessary for compliance with a legal obligation to which the Data Controller is subject.

c) To conduct marketing activities, such as surveys and market research, and send information and promotional material on our activities, products and services. If you consent to receiving information about promotional activities, including market research, we inform you that these activities may be conducted, as required by current regulations, by mail, phone (“traditional methods”), as well as e-mail, SMS-type messages and social networks (“automated methods”). Using social media networks, marketing activities may be carried out, where applicable, in a joint controllership relationship with these platforms (in alignment with the European Data Protection Board’s Guidelines 8/2020 on the targeting of social media users); please note that when interacting with social media pages, the privacy policy of the relevant social network provider also applies. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com or through the link at the bottom of our commercial e-mails, without prejudice to the lawfulness of processing carried out prior to revocation of your consent.

d) To understand your purchasing preferences in order to send you promotional communications and offer services in line with your interests, including by using detailed data concerning your purchases (for example regarding La Germania and Bertazzoni brands) and, where appropriate, non-essential cookies. For this purpose, your consent is required. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com and, regarding cookie, with the control panel and your browser’s functionalities. Information regarding the use of cookies is available at the following link: bertazzoni.com/cookie_policy.

The provision of your Personal Data and consent for the purposes under letters c) and d) above is optional. Should you decide not to provide such data or revoke the provision thereof, you may continue to use the Data Controller services under letter a).

The local Data Protection Supervisory Authority in the Netherlands is the Authoriteit Persoonsgegevens (https://www.autoriteitpersoonsgegevens.nl/nl).

Requests to exercise your rights should be made in writing to privacy@bertazzoni.com

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site.

France

Data Controllers and DPO

Bertazzoni S.p.A. and Bertazzoni France Société à responsabilité limitée, with registered offices at Immeuble "Parc du Colombier" 14, Rue Jules Saulnier – 93200, Saint Denis 810 206 730 RCS BOBIGNY, France (collectively the “Data Controllers” and singularly the “Data Controller”) process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters c) and d). Bertazzoni France (in France) shall be the sole Data Controller for the purpose under letters a) and b).

The Data Protection Officer of the Bertazzoni France may be contacted at privacy@bertazzoni.com

Purposes and legal basis for processing

Your Personal Data collected through the site fr.bertazzoni.com (as referred to in Section 2 of this Privacy Policy), shall be processed for the following purposes:

a) To register products and permit activation of the manufacturer’s guarantee and to answer specific requests addressed to Bertazzoni France using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party.

The local Data Protection Supervisory Authority in France is Commission Nationale de l'Informatique et des Libertés (https://www.cnil.fr/professionnel).

Requests to exercise your rights should be made in writing to privacy@bertazzoni.com.

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site.

Scandinavia

Data Controllers and DPO

Bertazzoni S.p.A. and Bertazzoni Skandinavien AB, with registered offices at Torsgatan 5A, 111 23, Stockholm, Sverige (collectively the “Data Controllers” and singularly the “Data Controller”), process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters c) and d). Bertazzoni Skandinavien AB (in Scandinavia) shall be the sole Data Controller for the purpose under letters a) and b).

The Data Protection Officer of the Bertazzoni Skandinavien AB may be contacted at privacy@bertazzoni.com

Purposes and legal basis for processing

Your Personal Data collected through the sites se.bertazzoni.com and dkbertazzoni.com (as referred to in Section 2 of this Privacy Policy) shall be processed for the following purposes:

a) To register products and permit activation of the manufacturer’s guarantee and to answer specific requests addressed to Bertazzoni Skandinavien AB using contact addresses and/or online forms on the aforementioned sites. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party.

d) To understand your purchasing preferences in order to send you promotional communications and offer services in line with your interests, including by using detailed data concerning your purchases (regarding La Germania and Bertazzoni brands) and, where appropriate, non-essential cookies. For this purpose, your consent is required. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com and, regarding cookie, with the control panel and your browser’s functionalities. Information regarding the use of cookies is available at the following link: bertazzoni.com/cookie_policy.

The Swedish Supervisory Authority for Privacy Protection is Integritetsskydds Myndighten (https://www.imy.se/). The Data Protection Supervisory Authority in Norway is Datatilsynet (https://www.datatilsynet.no/en/) and in Denmark is Datatilsynet (https://www.datatilsynet.dk/).

Requests to exercise your rights should be made in writing to privacy@bertazzoni.com.

13. Are you outside the European Economic Area or are you in the United Kingdom?

The following sections explain how Bertazzoni S.p.A., entities that are part of Bertazzoni’s Group or our partners or dealers handle your information if you are outside the European Economic Area or you are in the United Kingdom and provide information and clarifications to the provisions set out above in this Privacy Policy.

Australia

Data Controllers

Bertazzoni S.p.A. and Bertazzoni Australia, with registered offices at PO Box 5317, South Melbourne, Victoria, 3205, Australia (collectively the “Data Controllers” and singularly the “Data Controller”), process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters c) and d). Bertazzoni Australia (in Australia) shall be the sole Data Controller for the purpose under letters a) and b).

Purposes and legal basis for processing

Your Personal Data collected through the site https://au.bertazzoni.com/ (as referred to in Section 2 of this Privacy Policy), shall be processed for the following purposes:

a) To register products and permit activation of the manufacturer’s guarantee and to answer specific requests addressed to Bertazzoni Australia using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data (which doesn’t include sensitive personal information) for this purpose is reasonably necessary for one or more of the Data Controller’s functions or activities.

If you are in Australia, in addition to the rights and protections provided elsewhere in this Privacy Policy (see Section 8. Rights of data subjects), you also have the:

right to anonymity and pseudonymity. While this means that you may withhold giving your name, or use a fictitious name, it also means that the Data Controller may not be able to provide a service to you, or to fulfil a request, such as when you ask for access to your Personal Data.

Requests to exercise your rights should be made in writing to privacy@bertazzoni.com.

You can make a complaint under the Australian privacy law to the:

Office of the Australian Information Commissioner (OAIC) here in relation to your rights under the Privacy Act 1988;
Australian Competition and Consumer Commission (ACCC) under the Competition and Consumer Act 2010, where your complaint concerns Consumer Data Right (CDR) Data such as information that relates to you, accounts you hold with a financial institution and any transactions relating to that account where this involves our products and services.
Australian Communications and Media Authority (ACMA) here in relation to the:
- Spam Act 2003; and
- Do Not Call Register

The Spam Act prohibits the Data Controller sending you unwanted commercial electronic messages via email, SMS (text), multimedia message service or instant messaging without your consent

The Do Not Call (DNC) Register is a free service where you can securely register your home, mobile or fax numbers to reduce unsolicited telemarketing calls.

Before you complain please contact us (at privacy@bertazzoni.com) if you have any questions or comments about this document.

You can contact us on 1800 65 42 65. Hearing impaired customers can call 1800 65 42 65 .

If you are in Australia, you should acquaint yourself with Australian telecommunication and data surveillance laws that operate independently of Bertazzoni and limit your right to privacy.

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site.

Canada

Data Controllers

Bertazzoni S.p.A. and Distinctive Appliances, with registered offices at 2025 Rue Cunard, Laval, QC H7S 2N1 Canada (collectively the “Data Controllers” and singularly the “Data Controller”), process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters d) and e). Distinctive Appliances (in Canada) shall be the sole Data Controller for the purpose under letters a) and b). Bertazzoni S.p.A. (in Italy) shall be the sole Data Controller for the purpose under letter c). Your Personal Data, for the purposes outlined under letters c), d), and e), may be transferred for processing from Distinctive Appliances in Canada to Bertazzoni S.p.A. in Italy.

The site ca.bertazzoni.com is hosted on servers in Italy and Netherlands, and the personal information you provide may therefore also be subject to the laws of Italy and Netherlands.

Purposes and legal basis for processing

Your Personal Data collected through the site ca.bertazzoni.com (as referred to in Section 2 of this Privacy Policy), shall be processed for the following purposes:

a) To answer specific requests addressed to Distinctive Appliances using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party.

c) To register products and permit activation of the manufacturer’s guarantee. The processing of your Personal Data for this purpose is necessary for the provision of this service and to meet your request, therefore, for the performance of the contract to which you are party.

d) To conduct marketing activities, such as surveys and market research, and send information and promotional material on our activities, products and services. If you give express consent to receiving information about promotional activities, including market research, we inform you that these activities may be conducted, as required by current regulations, by mail, phone (“traditional methods”), as well as e-mail, SMS-type messages and social networks (“automated methods”). Using social media networks, marketing activities may be carried out, where applicable, in a joint controllership relationship with these platforms (in alignment with the European Data Protection Board’s Guidelines 8/2020 on the targeting of social media users); please note that when interacting with social media pages, the privacy policy of the relevant social network provider also applies. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com or through the link at the bottom of our commercial e-mails, without prejudice to the lawfulness of processing carried out prior to revocation of your consent.

e) To understand your purchasing preferences in order to send you promotional communications and offer services in line with your interests, including by using detailed data concerning your purchases (regarding La Germania and Bertazzoni brands) and, where appropriate, non-essential cookies. For this purpose, your consent is required. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com and, regarding cookie, with the control panel and your browser’s functionalities. Information regarding the use of cookies is available at the following link: bertazzoni.com/cookie_policy.

The provision of your Personal Data and consent for the purposes under letters d) and e) above is optional. Should you decide not to provide such data or revoke the provision thereof, you may continue to use the Data Controller services under letters a) and c).

The local Data Protection Authority in Canada is the Office of the Privacy Commissioner of Canada (https://www.priv.gc.ca/en/contact-the-opc/), or equivalent provincial/territorial authority.

Requests to exercise your rights and to opt out of having your personal information used or disclosed for a specific purpose should be made in writing to privacy@bertazzoni.com

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site.

Russia

Data Controllers

Bertazzoni S.p.A. and OOO Kredo M. with registered offices at 35 bld.7 Nizhnyaya Krasnoselskaya str, 105066, Moscow, Russia Federation (collectively the “Data Controllers” and singularly the “Data Controller”), process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters d) and e). OOO Kredo M. (in Russia Federation) shall be the sole Data Controller for the purpose under letters a) and b) where the entity individually sets the overall goals and ways of processing of personal data. Bertazzoni S.p.A. (in Italy) shall be the sole Data Controller for the purpose under letter c) where the entity individually sets the overall goals and ways of processing of personal data.

Purposes and legal basis for processing

Your Personal Data collected through the site ru.bertazzoni.com (as referred to in Section 2 of this Privacy Policy), shall be processed for the following purposes:

a) To answer specific requests addressed to OOO Kredo M. using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party.

d) To conduct marketing activities, such as surveys and market research, and send information and promotional material on our activities, products and services. If you consent to receiving information about promotional activities, including market research, we inform you that these activities may be conducted, as required by current regulations, by mail, phone (“traditional methods”), as well as e-mail, SMS-type messages and social networks (“automated methods”). Using social media networks, marketing activities may be carried out, where applicable, in a joint controllership relationship with these platforms (in alignment with the European Data Protection Board’s Guidelines 8/2020 on the targeting of social media users); please note that when interacting with social media pages, the privacy policy of the relevant social network provider also applies. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com or through the link at the bottom of our commercial e-mails, without prejudice to the lawfulness of processing carried out prior to revocation of your consent.

e) To understand your purchasing preferences in order to send you promotional communications and offer services in line with your interests, including by using detailed data concerning your purchases (for example regarding La Germania and Bertazzoni brands) and, where appropriate, non-essential cookies. For this purpose, your consent is required. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com and, regarding cookie, with the control panel and your browser’s functionalities. Information regarding the use of cookies is available at the following link: bertazzoni.com/cookie_policy.

After the goals for processing of personal data are reached, the data controller shall delete or block personal data in accordance with the Russian Federal Law N 152-FZ.

Processing of personal data for letters d) and e) is subject to the consent given by the data subject or his legal representative. The provision of your Personal Data and consent for the purposes under letters d) and e) above is optional. Should you decide not to provide such data or revoke the provision thereof, you may continue to use the Data Controller services under letters a) and c).

The local Data Protection Authority in Russia is the Federal Service for Supervision of Communications, Information Technologies and Mass Media (http://rkn.gov.ru/), or equivalent provincial/territorial authority.

Requests to exercises your rights should be made in writing to privacy@bertazzoni.com

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site. Your Personal Data could be stored within the territory of the Russian Federation but primarily in Italy where Bertazzoni S.p.A. is based (moreover, the website server is located on Netherlands).
A cross-border transfer of Personal Data is made to Bertazzoni S.p.A. (based in Italy).
Other cross-border transfers of Personal Data may be carried out according to the provisions of the Russian laws.

Singapore

Data Controllers

Bertazzoni S.p.A. and Capital Marketing (S) Pte Ltd, with registered offices at 9 Tagore Lane #02-32 to 33, Tagore Lane Singapore 787472, Singapore (collectively the “Data Controllers” and singularly the “Data Controller”), process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters d) and e). Capital Marketing (S) Pte Ltd (in Singapore) shall be the sole Data Controller for the purpose under letters a) and b). Bertazzoni S.p.A. (in Italy) shall be the sole Data Controller for the purpose under letter c).

Purposes and legal basis for processing

Your Personal Data collected through the site sg.bertazzoni.com (as referred to in Section 2 of this Privacy Policy), shall be processed for the following purposes:

a) To answer specific requests addressed to Capital Marketing (S) Pte Ltd using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party.

e) To understand your purchasing preferences in order to send you promotional communications and offer services in line with your interests, including by using detailed data concerning your purchases (regarding La Germania and Bertazzoni brands) and, where appropriate, non-essential cookies. For this purpose, your consent is required. Information regarding the use of cookies is available at the following link: bertazzoni.com/cookie_policy.

You can revoke the consent previously given for the Data Controllers to use, process and disclose your Personal Data at any time by writing to privacy@bertazzoni.com; for purpose d), also through the link at the bottom of our commercial emails, without prejudice to the lawfulness of processing carried out prior to revocation of your consent; or for purpose e), with the control panel and your browser’s functionalities. Upon receiving such request, within a reasonable period, the Data Controllers will inform you of the likely consequences of withdrawing consent. The provision of your Personal Data and consent for the purposes under letters d) and e) above is optional. Should you decide not to provide such data or revoke the provision thereof, you may continue to use the Data Controller services under letters a) and c). Upon withdrawal of consent, the Data Controllers will cease (and cause any of its data intermediaries and agents to cease) collecting, using or disclosing your Personal Data, unless such collection, use or disclosure without consent is required or authorized under the Singapore Personal Data Protection Act 2012 (“PDPA”) or any other written law.

You have the right to request for access to or correction of your Personal Data that is in the Data Controller’s possession.

Requests to exercise such rights should be made in writing to privacy@bertazzoni.com The Data Controllers will endeavour to respond to your request(s) as soon as reasonably practical. If the Data Controllers are unable to respond to such request(s) within 30 days after receiving the same, the Data Controllers will inform you in writing of when they will be able to respond to such request(s).

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site. Capital Marketing (S) Pte Ltd will only transfer your Personal Data to a country / territory outside of Singapore in accordance with the requirements prescribed under the PDPA and will ensure that organisations that such data is transferred to will provide a standard of protection to transferred personal data that is comparable to the protection under the PDPA.

In the event that the Data Controllers have credible grounds to believe that a data breach has occurred, the Data Controllers will do the necessary to assess whether said breach is notifiable (a) under the PDPA to the local Data Protection Authority in Singapore, the Personal Data Protection Commission (https://www.pdpc.gov.sg/), and (b) to any affected individuals (if required).

To ensure that the Data Controllers process your Personal Data in accordance with the PDPA, the Data Controllers have appointed a Data Protection Officer. If you have any requests, queries, or feedback, you may reach the Officer at privacy@bertazzoni.com.

USA

Data Controllers

Bertazzoni S.p.A. and its dealers (Estern Marketing Corporation, Distinctive Appliances, Milestone Distributors, jointly as “Dealers”) with registered offices in the USA (collectively the “Data Controllers” and singularly the “Data Controller”), process your Personal Data in their capacity as Joint Data Controllers for the purposes under letters d) and e). The Dealers (in USA) shall be the sole Data Controller for the purpose under letters a) and b). Bertazzoni S.p.A. (in Italy) shall be the sole Data Controller for the purpose under letter c).

Purposes and legal basis for processing

Your Personal Data collected through the site us.bertazzoni.com (as referred to in Section no.2 of this Privacy Policy), shall be processed for the following purposes:

a) To answer specific requests addressed to the aforementioned Dealers using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party.

d) To conduct marketing activities, such as surveys and market research, and send information and promotional material on our activities, products and services. These activities may be conducted, as required by current regulations, by mail, phone (“traditional methods”), as well as e-mail, SMS-type messages and social networks (“automated methods”). Using social media networks, marketing activities may be carried out, where applicable, in a joint controllership relationship with these platforms; please note that when interacting with social media pages, the privacy policy of the relevant social network provider also applies. You can opt out to receiving such marketing materials and communications at any time, by writing to privacy@bertazzoni.com or through the link at the bottom of our commercial e-mails.

e) To understand your purchasing preferences in order to send you promotional communications and offer services in line with your interests, including by using detailed data concerning your purchases (regarding La Germania and Bertazzoni brands) and, where appropriate, non-essential cookies. You can opt out by writing to privacy@bertazzoni.com and, regarding cookie, with the control panel and your browser’s functionalities. Information regarding the use of cookies is available at the following link bertazzoni.com/cookie_policy.

Should you decide to opt out of the processing in relation of the purposes under letters d) and e), you may continue to use the Data Controller services under letters a) and c).

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site.

Further information from California residents. California Consumer Privacy Act 2018 (“CCPA”).

Under the California Consumer Privacy Act 2018, consumers have the following rights:

a) The Right to Notice and Access under Section 1798.100.

Under this Section a consumer shall have the right to request that the business discloses to that consumer the categories and specific pieces of personal information the business has collected.

b) The Right to Deletion under Section 1798.105.

Under this Section, a consumer shall have the right to request that a business deletes any personal information about the consumer which the business has collected from the consumer.

c) The General Right to Disclosure under Section 1798.110.

Under this Section, a consumer shall have the right to request the following information: 1) the categories of personal information collected; 2) the categories of sources from which the personal data was collected; 3) the business or commercial purpose of collecting or selling personal information; 4) the categories of third parties with whom the business shares personal information; and the specific pieces of personal information that have been collected.

d) The Right to Disclosure of Sales under Section 1798.115.

Under this Section, a consumer shall have the right to request the following information: 1) the categories of personal information that the business collected about the consumer; 2) the categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold; and 3) the categories of personal information that the business sold about the consumer for a business purpose.

e) The Right to Opt-Out of Sales under Section 1798.120.

Under this Section the consumer has the right, at any time, to direct a business that sells their personal information to third parties not to sell their personal information.

f) The Right to Nondiscrimination under Section 1798.125.

Under this Section the consumer has a right not to be discriminated against because they have exercised any of their consumer rights under this title.

Please note that this right only applies to California residents. For the purposes of this section, a California resident is a natural person who resides in California, even if the person is temporarily outside the state.

To prevent Bertazzoni from using cookies and other tracking technology and analytical/statistical reporting purposes – which may be regarded as selling your personal information pursuant to the CCPA – you may click on the “show details” button of the cookie banner which appears the first time you land on the website and select the “Deny” option for “Preferences” cookies, “Statistics” and “Marketing” cookies”. You may also, at any time, use the control panel available at this link bertazzoni.com/cookie_policy and your browser’s functionalities.

You may contact Bertazzoni S.p.A. both by writing to privacy@bertazzoni.com and by contacting the following toll-free number (available only for California residents): _______.

Transfer of Personal Data

For the providing of the services (as for example, for sending your catalogue or for marketing communications, etc.) some of your Personal Data as, for example, your name, surname, email address, your address, city and your job profile (i.d. if you are a builder, a designer, or other professional) could be transfer to Europe to Bertazzoni S.p.A. is located and after the processing of that be transferred again to USA. For more information you can write an email to privacy@bertazzoni.com.

United Kingdom

Data Controllers and DPO

Bertazzoni S.p.A., with registered offices at Via Palazzina no. 8, Guastalla (RE), Italy, VAT no. 00140710351, and Bertazzoni UK Limited, with registered offices at 1 Ground Floor Building 1, Prenton Business Park, Prenton, CH43 3EA, Company Number 10550342, United Kingdom (collectively the “Data Controllers” and singularly the “Data Controller”), process your Personal Data in their capacity as Joint Data Controllers under and in accordance with the UK Data Protection Act 2018 (“DPA’18”) for the purposes under letters c) and d). Bertazzoni UK Limited (in United Kingdom) shall be the sole Data Controller for the purpose under letters a) and b).

The Data Protection Officer of the Bertazzoni UK Limited may be contacted at privacy@bertazzoni.com

Purposes and legal basis for processing

Your Personal Data collected through the site uk.bertazzoni.com (as referred to in Section 2 of this Privacy Policy), shall be processed for the following purposes:

a) To register products and permit activation of the manufacturer’s guarantee and to answer specific requests addressed to Bertazzoni UK Limited using contact addresses and/or online forms on the aforementioned site. The processing of your Personal Data for this purpose is necessary for the provision of the services and to meet your requests, therefore, for the performance of the contract to which you are party. Personal data processed for this purpose will be kept for the time strictly necessary to achieve that purpose and in any case for the period allowed by the applicable law in relation to related claims.

d) To understand your purchasing preferences in order to send you promotional communications and offer services in line with your interests, including by using detailed data concerning your purchases (regarding La Germania and Bertazzoni brands) and, where appropriate, non-essential cookies. For this purpose, your consent is required. You can revoke the consent previously given at any time, by writing to privacy@bertazzoni.com and, regarding cookie, with the control panel and your browser’s functionalities. Information regarding the use of cookies is available at the following link: bertazzoni.com/cookie_policy.

The provision of your Personal Data for the purposes under letters c) and d) above is optional. Should you decide not to provide such data or revoke the provision thereof, you may continue to use the Data Controller services under letter a).

The local Data Protection Supervisory Authority in the UK is the Information Commissioner’s Office (https://ico.org.uk/global/privacy-notice/).

Bertazzoni S.p.A. appointed a representative in UK responsible for data protection matters and which can be reached by e-mail or regular mail, as follows:

Email: ukenquiries@bertazzoni.com

Address: Office Building 1 Ground Floor

Prenton Business Park

Prenton Way

Prenton

Wirral ch43 3ea

Under the DPA’18, you as a data subject located within the UK have the following rights:

The right to access the information that the Data Controller hold about you. If you wish to exercise this right, please send your request to privacy@bertazzoni.com.
The right to have all of the information that the Data Controller hold about you deleted in line with our statutory and legal responsibilities. If you wish to exercise this right, please send your request to privacy@bertazzoni.com.
The right to request the amendment or updating of the information that the Data Controller hold about you. If you wish to exercise this right, please send your request to privacy@bertazzoni.com.
The right to request the restriction of processing of the personal data that the Data Controller processes relating to you. If you wish to exercise this right, please send your request to privacy@bertazzoni.com.
Where applicable, the right to request a copy of all of the information that the Data Controller hold about you in a machine readable format. If you wish to exercise this right, please send your request to privacy@bertazzoni.com.
The right to lodge a complaint with the UK Data Protection Supervisory Authority, the ICO. The contact details for the ICO can be found here: https://ico.org.uk/make-a-complaint/.

For the purposes defined in letter a) above your Personal Data may be processed by Bertazzoni S.p.A. as Data Processor delegated to carry out technical maintenance and storage activities of the site. The Personal Data are stored in Italy, where Bertazzoni S.p.A. is based, and the Personal Data collected by the Site are stored in Netherlands.

Personal data relating to minors

This website is not intended for the use by anyone under the age of 13. Therefore, we do not knowingly collect or solicit personally identifiable information from anyone under the age of 13. If you are under the age of 13, you may not attempt to send any personally identifiable information about yourself to us, including your name, address, telephone number, or email address.

In the event that we confirm that we have collected personally identifiable information from someone under the age of 13 without verification of parental consent, we will delete/destroy such information promptly. If you are a parent or legal guardian of a child under the age of 13 and believe that we might have any personally identifiable information from or about such child, please contact us at privacy@bertazzoni.com.

14. Are you visiting the Bertazzoni International website?

Bertazzoni S.p.A., with registered offices at Via Palazzina no. 8, Guastalla (RE), Italy, VAT no. 00140710351 (the “Data Controller”), process your Personal Data (as referred to in Section no.2 of this Privacy Policy), collected through the Bertazzoni International website (universal.bertazzoni.com). For more information (for example, about the purposes of the processing, your rights, etc.) please read our Privacy Policy (from sections no.1 Data Controller to section no. 10. Contacts).

ETHICAL CODE

A Ethical Code describes behaviours, values and criteria upon which good behaviour in daily activity should be based. Thus, ethical behaviour is defined as the way in which individuals who constitute and operate within in a company act, in accordance with the principles and values of the company involved.

This document sets out appropriate values which the Company intends to adopt, so that its operation takes place through correct, straightforward company procedures.

READ OUR ETHICAL CODE